Hotel 6 Marsi
Rruga Kristal 45, Kryemedhenj, Golem 2504, Albania
Phone: +355 69 839 0766

Welcome to Hotel 6 Marsi

These house rules are designed to ensure all guests enjoy a comfortable, safe, and pleasant stay. We appreciate your cooperation in following these guidelines, which help us maintain the peaceful and welcoming atmosphere that makes Hotel 6 Marsi special.

Check-In & Check-Out

Check-In Procedures

Check-In Time: 2:00 PM
Early Check-In: Available upon request, subject to room availability (additional charges may apply)
Required Documents: Valid government-issued photo ID (passport for international guests)
Registration: All guests must be registered upon arrival
Age Requirement: Primary guest must be 18 years or older

Check-Out Procedures

Check-Out Time: 11:00 AM
Late Check-Out: Available upon request until 2:00 PM, subject to availability (charges may apply)
Express Check-Out: Available – simply return your room key to reception
Final Inspection: Please ensure all personal belongings are collected before departure

Key Policy

Room keys are provided at check-in
Lost keys will incur replacement charges
Keys must be returned at check-out
For your security, do not share keys with unauthorized individuals

Room Policies

Occupancy Limits

Standard Rooms: Maximum 2 adults
Suite Rooms: Maximum 3-4 adults (as specified)
Children: 0-4.5 years stay free, 5-11.5 years receive 50% discount
Additional guests beyond room capacity are not permitted

Room Usage

Rooms are for accommodation purposes only
No commercial activities allowed in rooms
Keep room doors locked when absent
Report any maintenance issues immediately
Do not move furniture or make structural changes

Housekeeping

Daily housekeeping service included
Service typically provided between 10:00 AM – 3:00 PM
“Do Not Disturb” signs will be respected
Additional housekeeping services available upon request
Fresh towels and linens provided regularly

Smoking Policy

Hotel 6 Marsi is a NON-SMOKING property

Smoking is prohibited in all indoor areas including:
- Guest rooms and bathrooms
- Hallways and reception area
- Breakfast area
- All indoor common areas
Designated Smoking Areas:
- Outdoor balconies (with consideration for other guests)
- Pool terrace area (away from food service)
- Specified outdoor areas only
Violation Penalties:
- Smoking in non-smoking areas will result in cleaning fees (minimum €100)
- Repeated violations may result in immediate termination of stay

Pet Policy

NO PETS ALLOWED

Hotel 6 Marsi does not permit animals of any kind
This includes all pets, service animals, and emotional support animals
This policy ensures guest safety and maintains our hygiene standards
Guests found with unauthorized animals will be asked to relocate their pets immediately

Pool Area Rules

Pool Hours

Daily: 7:00 AM – 10:00 PM
Pool area closes at 10:00 PM for quiet hours
Early morning swimming (before 8:00 AM) should be done quietly

Safety Guidelines

NO LIFEGUARD ON DUTY – Swim at your own risk
Children under 16 must be supervised by adults at all times
No diving or jumping
No running around pool area
Shower before entering pool
Pool furniture should not be moved

Pool Etiquette

Maximum 20 people in pool area at one time
Complimentary loungers available (first-come, first-served)
Please respect other guests’ space and property
No saving loungers with personal items
Clean up after yourself
No glass containers in pool area

Pool Attire

Appropriate swimwear required
No street clothes in pool
Footwear recommended on pool deck

Noise and Quiet Hours

Quiet Hours

Daily: 10:00 PM – 8:00 AM
All guests must keep noise levels to minimum during these hours
This includes conversations, music, television, and movement

General Noise Policy

Respect other guests at all times
Keep balcony doors closed when playing music or watching TV
Use headphones for personal devices
Children must be supervised to prevent disturbing other guests
Parties or gatherings in rooms are not permitted

Music and Entertainment

No loud music or entertainment systems
Balcony conversations should be considerate of neighboring rooms
Hotel reserves the right to address noise complaints immediately

Safety and Security

Personal Safety

Keep room doors locked at all times
Do not admit strangers to your room
Use safety locks and chains when in room
Report suspicious activity to reception immediately

Valuables

Hotel provides secure storage at reception for valuables
Hotel is not responsible for items left in rooms
Use room safes if available
Do not leave valuable items visible in rooms or vehicles

Emergency Procedures

Emergency contact: Reception (+355 69 839 0766)
Fire exits are clearly marked
Familiarize yourself with evacuation routes
Report any safety hazards immediately

Vehicle Security

Park in designated areas only
Lock vehicles and secure all belongings
Hotel not responsible for theft or damage to vehicles
Parking is at owner’s risk

Dining and Food Service

Breakfast Service

Included in room rate
Hours: 7:00 AM – 10:00 AM daily
Served in designated dining area
Special dietary requirements accommodated when possible (advance notice appreciated)

Outside Food and Beverages

Outside food and beverages are permitted in rooms
No outside food allowed in breakfast area
Clean up all food items before checkout
Dispose of trash properly

Poolside Service

Complimentary fresh fruit provided daily
Complimentary water bottles available
Outside beverages permitted in pool area
No glass containers near pool

Guest Conduct and Behavior

Respectful Behavior

Treat all staff and guests with courtesy and respect
Follow all hotel policies and procedures
Respect cultural differences and local customs
Appropriate attire required in all public areas

Prohibited Activities

Illegal activities of any kind
Disturbing other guests
Damage to hotel property
Unauthorized commercial activities
Bringing prohibited items onto property

Dress Code

Breakfast Area: Casual appropriate attire (no swimwear)
Public Areas: Shoes and shirts required
Pool Area: Swimwear appropriate, cover-ups when moving through hotel

Visitor Policy

Day visitors welcome in public areas with permission
Overnight visitors must be registered and may incur additional charges
All visitors must check in at reception
Guests are responsible for their visitors’ conduct

WiFi and Technology

WiFi Access

Complimentary WiFi provided throughout property
Network name and password available at reception
Connection speed may vary based on usage
Hotel not responsible for connectivity issues

Usage Guidelines

Use for legal activities only
Respect bandwidth – avoid excessive downloading
No illegal downloading or streaming
Report connectivity issues to reception

Maintenance and Housekeeping

Maintenance Requests

Report issues immediately to reception
Staff will respond promptly during business hours
Emergency maintenance available 24/7
Guests should not attempt repairs themselves

Lost and Found

Report lost items to reception immediately
Items will be held for 30 days
Valuable items stored securely
Unclaimed items donated to charity after 30 days

Damage and Liability

Property Damage

Guests liable for damage caused to hotel property
Report all damage immediately
Repair costs will be charged to guest account
Normal wear and tear excluded

Personal Liability

Guests responsible for their own actions and safety
Hotel not liable for personal injury due to negligence
Follow all safety guidelines and posted warnings

Payment and Billing

Payment Methods

Cash (Albanian Lek, Euro)
Credit cards (Visa, Mastercard)
Payment due upon check-out unless other arrangements made

Additional Charges

Late checkout fees (when applicable)
Damage repair costs
Extra services beyond standard inclusions
Smoking violation fees

Local Information

Albanian Laws

All guests must comply with Albanian laws
Passport required for foreign guests
Local customs and traditions should be respected

Local Services

Reception can arrange transportation
Restaurant recommendations available
Local attraction information provided
Currency exchange information available

Enforcement and Consequences

Policy Violations

First violation: Verbal warning
Serious or repeated violations: Written warning
Continued violations: Possible termination of stay without refund

Immediate Termination Grounds

Illegal activities
Damage to property or threatening behavior
Serious safety violations
Unauthorized pets
Excessive noise after warnings

Contact and Assistance

Reception Services

Available: 24 hours
Phone: +355 69 839 0766
Location: Hotel lobby

Emergency Contact

Hotel Emergency: +355 69 839 0766
Local Emergency Services: 112 (police, fire, medical)

Guest Services

Our team is here to help make your stay enjoyable
Don’t hesitate to ask questions or request assistance
We want your experience at Hotel 6 Marsi to be memorable for all the right reasons

Thank you for choosing Hotel 6 Marsi. We appreciate your cooperation with these policies and look forward to providing you with an excellent stay in beautiful Golem, Albania.