Hotel 6 Marsi
Effective Date: 10/07/2025 (dd/mm/yyyy)
Last Updated: 10/07/2025 (dd/mm/yyyy)
Introduction
Hotel 6 Marsi (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our hotel located at Rruga Kristal 45, Kryemedhenj, Golem 2504, Albania.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Make a reservation through our website or by phone
- Register for a guest account
- Contact us with inquiries
- Subscribe to our newsletter
- Provide feedback or reviews
This information may include:
- Full name and contact details (email, phone number, address)
- Passport or identification information
- Payment information (credit card details, billing address)
- Special preferences or requests (dietary requirements, accessibility needs)
- Communication preferences
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and browsing behavior:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third-party booking platforms, payment processors, or other service providers that facilitate your reservation or stay.
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services
- Processing and confirming your reservations
- Providing accommodation and related services
- Communicating about your stay and preferences
- Processing payments and managing billing
- Providing customer support
Improving Our Services
- Analyzing website usage and guest preferences
- Improving our facilities, services, and website functionality
- Developing new services and amenities
- Conducting surveys and gathering feedback
Marketing and Communications
- Sending promotional materials and special offers (with your consent)
- Providing information about local attractions and activities
- Newsletter communications (which you can unsubscribe from at any time)
Legal and Security
- Complying with legal obligations and regulations
- Protecting against fraud and unauthorized transactions
- Ensuring the safety and security of our guests and property
- Resolving disputes and enforcing our terms
Legal Basis for Processing (GDPR)
For guests from the European Union, we process your personal data based on:
- Contract performance: Processing necessary to fulfill your reservation and provide services
- Legitimate interests: Improving our services, marketing, and security
- Legal obligations: Compliance with tax, safety, and other legal requirements
- Consent: Marketing communications and optional services (which you can withdraw at any time)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third parties who provide services on our behalf:
- Payment processing companies
- Booking and reservation systems
- Website hosting and analytics services
- Email marketing platforms
- Cleaning and maintenance services
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal proceedings, court orders, or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our guests or others
- Investigate or prevent fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encrypted data transmission
- Access controls and employee training on data protection
- Regular security assessments and updates
- Secure payment processing systems
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations (tax records, safety regulations)
- Resolve disputes and enforce agreements
Generally, we retain guest information for:
- Reservation and stay records: 7 years (for tax and legal compliance)
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics: 26 months (Google Analytics default)
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your preferences and contact information
Deletion
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for marketing communications
Restriction and Objection
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
Data Protection Officer
For EU residents, you may contact our Data Protection Officer at: [email address]
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements and track effectiveness
Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more detailed information about our cookie usage, please see our Cookie Policy.
International Data Transfers
If you are visiting from outside Albania, your information may be transferred to and processed in Albania. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.
Children’s Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification (for significant changes)
- Updating the “Last Updated” date at the top of this policy
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Hotel 6 Marsi
Address: Rruga Kristal 45, Kryemedhenj, Golem 2504, Albania
Phone: +355 69 839 0766
Email: info@6march.al
Website: www.6march.al
